MAJOR Japanese frozen food maker Nichirei Corp on Friday resumed operations at refrigerated warehouses after supply chains were disrupted due to a cyberattack. The attack led to the failure of the industry leader’s systems and had a widespread impact, ranging from frozen food shortages at supermarkets to changes in school lunch menus.
The company said it aims to have operations at affected sites fully return to normal within next week. Nichirei manages product storage and delivery for retailers and the food service industry, including working with competitors, and has approximately 5,000 related business partners.
The incident affected the company’s frozen shipments and inbound and outbound operations at the warehouses. Kentucky Fried Chicken Japan Ltd was forced to take measures such as shortening business hours due to delivery disruptions. Supermarkets operated by subsidiaries of retail giant Aeon Co are experiencing continued shortages, with Aeon considering redistributing items with uneven inventory levels across stores.
Hiday Hidaka Corp, the operator of the Hidakaya Chinese restaurant chain, has suspended sales of menu items such as Japanese-style fried chicken and spring rolls at some outlets with low inventory levels. Nichirei has informed Hiday Hidaka that the products will arrive at its facilities on Saturday and will be delivered to stores on Sunday.
Kyodo
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